Extreme Adventuring Media Center

The park activities are very intense, so it is best to bring comfortable clothes and shoes, as well as a swimsuit. If you have water shoes, it will be ideal since you will be in constant contact with water and mud. If you do not have them, you can find the appropriate accessories in our preparation zone.

Yes, each passenger must bring their own towel and swimsuit, as well as personal hygiene and care items. If you do not have a towel, you can purchase one in our preparation zone, as well as sunglasses, insect repellent, and other personal care accessories.

All park activities can be done by children from 4 years old and up. The minor must remain under the supervision, companionship, and responsibility of their parents or guardians. If the child is under 4 years old, a family member must stay with them and not participate in the activities.

The minimum age is 16 years old accompanied by an adult on the same ATV. To drive an ATV alone, you must be at least 18 years of age.

In order to ride our horses, the passenger's weight must not exceed 110 kilograms or 242.5 pounds. If this limit is exceeded, the visitor will not be able to participate in this activity.

In order to climb and slide on our ziplines, the passenger's weight must not exceed 130 kilograms or 286 pounds. If this limit is exceeded, the visitor will not be able to participate in this activity.

All park activities involve physical effort and impact on the human body, so the following individuals CANNOT participate in these activities:

• Pregnant women.
• People with recent operations or surgeries (6 months).
• People with muscle injuries in any part of the body.
• People with any physical disability that prevents them from performing the activities.

Due to international safety standards, to guarantee the safety of our visitors during the park activities, the use of cameras or cell phones is not allowed.

The park only suspends its operations and remains closed on January 1st and December 25th.

Our park remains open in regular weather conditions of the Mexican Caribbean, such as torrential rain and spontaneous wind. However, the park may suspend its operations and close in the event of natural disasters such as thunderstorms and hurricanes.

Yes, all of our activities and tours include round-trip transportation from your hotel or meeting point.

Regularly, our vehicles pick up and return passengers at the hotel where they are staying. There can be exceptions for vacation rentals or hotels that do not allow access. In these cases, a nearby meeting point is assigned. To confirm this, please contact customer service to determine the corresponding meeting point.

Our units are unmistakable thanks to their wrapping and jaguar skin colors, in addition to images and our own registered trademark logo. We have different models of vans or minivans properly labeled for easy identification.

If for any reason you have doubts about who is the person officially authorized by the company to pick up a passenger, you can contact the customer service area and request the operator's name, as well as the estimated time of arrival at your hotel or meeting point.

If for any reason the passenger is delayed, cannot find the lobby, the meeting point, or cannot reach the pickup location on time, they will miss the transportation. In this case, they will have to reach the park by their own means, either by hiring another private transportation or by requesting a taxi service to reach the park.

In our park we have natural water dispensers, however, it does not include flavored or bottled drinks; these can be purchased at an extra cost.